Return Policy
Effective Date: December 24, 2023
Last Updated: June 23rd, 2024
Welcome to Jepsen Emporium!
We strive to provide our customers with high-quality downloadable products and exceptional customer service. This return policy outlines your rights and responsibilities when purchasing products from our website.
Satisfaction Guarantee:
We offer a 30-day satisfaction guarantee on all downloadable products purchased directly from JoesMind.com. If you are not completely satisfied with your purchase, you may request a full refund within 14 days of your purchase date.
To be eligible for a refund:
- The product must be downloaded from JoesMind.com.
- The refund request must be submitted within 30 days of the purchase date.
- You must provide a valid reason for your return, such as dissatisfaction with the product or technical issues.
- The product must be deleted from all your devices and/or online storage.
Products NOT eligible for refund (from us):
- Products purchased from third-party vendors or resellers.
- Products downloaded more than 30 days ago.
- Products that have been used or modified.
- Custom-made products or personalized orders.
How to request a refund:
To request a refund, please contact us at Me@JoeJepsen.com or 865-484-6304. Please include your order number and reason for return in your request. The best way to do this is to reply to your emailed receipt. We will process your refund within 5 business days of receiving your request.
Refunds will be issued to the original payment method used for the purchase.
Please note: We reserve the right to deny refunds for requests that do not meet the requirements of this policy.
Additional Information:
- This return policy is subject to change at any time without prior notice.
- By purchasing a product from JoesMind.com, you agree to be bound by this return policy.
Thank you for shopping at JoesMind.com!
Joe Jepsen
2109 Bradley Lane
Sevierville, TN 37876
865-484-6304
